Business Travel Management System
B2B2E

Business Travel Management System

Student Project - Netcraft Academy 2023

UX - UI Designer

About

About

BizJourney provides value to businesses at three different levels:

BizJourney provides value to businesses at three different levels:

CFO

Provides deep visibility into travel and expense data

Travel Manager

Streamlines and automates many of the manual tasks

Employee Traveler

Simplifies the travel booking and expense reporting process

Employee traveler pain point

Over half (54%) report they cannot independently manage their travel arrangements

Over half (54%) report they cannot independently manage their travel arrangements

Employees are experiencing difficulty planning their travel in accordance with their meeting schedule and due to their reliance on a third party that makes bookings and changes on their behalf.

The Problem

The Problem

Planning a multi-destination business trip is complex and dynamic.
Fast, efficient, and easy planning and changes are essential

Planning a multi-destination business trip is complex and dynamic.

Planning a multi-destination business trip is complex and dynamic. Fast, efficient, and easy planning and changes are essential

Market research - 3 main Insights

No.1

Integrated meeting schedule for seamless trip planning

Integrated meeting schedule for seamless trip planning

Displaying the employee's meeting schedule and enabling trip planning based on it.

No.2

Extensive travel inventory and extensive filtering capabilities

Extensive travel inventory and extensive filtering capabilities

Employees can easily find the flights, hotels, and transportation options that best suit their needs, saving time and effort.

No.3

Drag and drop timeline

Drag and drop timeline

Presents trip plans in an easily editable dynamic drag and drop timeline, allowing the employees to manage their business trips efficiently.

User research - 2 main Insights

No.1

AI learning travel habits

AI learning travel habits

Employees receive personalized travel recommendations based on their travel preferences, saving them time and effort.

No.2

Make changes in trip plans independently

Make changes in trip plans independently

Employees can easily update their trip plans independently, while maintaining their travel budget and complying with company's travel policy.

User flow - employee traveler

Let's go for a trip

Let's go for a trip

Elad, a VP of Sales at a tech startup, embarks on business trips across the US and Europe to meet with potential and existing clients. With trips occurring every one to two months, often involving multiple destinations, Elad prioritizes planning his itineraries around his existing calendar and meeting schedule.

Create new trip

Create new trip

Elad is planning a multi-destination trip, he prefers to plan the trip based on his calendar rather than the standard method of selecting a destination and date. The system suggests suitable flights based on his previous usage patterns and gives him insights into the most suitable, fastest, cheapest, and other insights. He then moves on to selecting hotels and transportation in the same way.

Upon completing the travel planning process, Elad is presented with a summary screen outlining his chosen flights, hotels, and transportation arrangements. Elad reviews and confirms the selections, creating a new travel plan. Since all choices adhere to the company's travel policy, the plan is automatically sent to the company's travel manager for notification. Elad can then proceed to make bookings directly within the system, ensuring a seamless and compliant travel experience.

Current trip

Current trip

Two weeks later, Elad embarked on his business trip to the US, attending a two-day conference followed by client meetings. As the final day of the conference drew to a close, Elad retired to his hotel room for the evening. He then accessed the BizJourney system to review his upcoming itinerary. The system provide him a clear overview of his remaining travel arrangements. With a comprehensive understanding of his upcoming schedule, Elad was well-prepared to navigate the next phase of his business trip, ensuring a productive and successful conclusion to his travels.

CFO

Dashboard

Dashboard

Meanwhile, Shai, the company CFO, closely examined the company's travel data. Shai delved into the details of employee travel expenses, analyzing patterns and trends. His insights provided valuable guidance to the company's travel policy team, enabling them to make informed decisions that optimized travel spending while maintaining employee satisfaction.

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All rights reserved to Adi Lev, 2023

All rights reserved to Adi Lev, 2023